PRIVACY POLICY
Your Moving Crew is committed to protecting your privacy. This Policy explains how we handle your data when you visit our site or use our services.
1. Information We Collect
We collect information that helps us provide accurate moving quotes, deliver services, and communicate with you.
Information You Provide
- Name
- Phone Numbers
- Pickup and delivery addresses
- Move details and inventory
- Any information submitted through forms, calls, texts, or emails
Information Collected Automatically
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the site
2. How We Use Your Information
We use your information to provide moving quotes, contact you regarding your move, schedule and confirm services, communicate through calls, SMS, and email, improve our website and customer experience, and maintain internal records and compliance. We do not sell your information.
3. Phone Calls and Call Recording
We may record incoming and outgoing calls for quality assurance, training, and documentation. If call recording is active, you may hear a notification at the start of the call.
4. Text Messaging and Consent
We may send text messages related to quotes, confirmations, updates, and customer support. By providing your phone number, you consent to receive SMS messages from us. Message and data rates may apply. You may opt out at any time by replying STOP. We do not send marketing texts without consent.
5. How We Share Information
We may share your information with the licensed carrier assigned to complete your move, service providers who support our business operations, and legal authorities when required by law. We do not sell or rent customer information.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.
7. Your Rights
You may request to access, update, correct, or delete your information, or opt out of communications. Contact us at info@yourmovingcrew.com to make a request.
8. Cookies and Tracking
Our website may use cookies and similar technologies to improve functionality and analyze site traffic. You can disable cookies in your browser settings.
9. Third Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
11. Contact Us
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.